Appointments
Book, reschedule, and cancel Temple Recommend interviews online. Admins can manage appointment types, availability windows, and exceptions.
The Appointments system lets members book Temple Recommend interviews online at /stake-info/temple-recommend. Administrators configure appointment types, availability, and exceptions from the Admin Hub.
Member Guide
Booking an Appointment
The appointment booking page is publicly accessible — you do not need a portal account.
Navigate to /stake-info/temple-recommend.
Select an appointment type from the list (for example, "Temple Recommend" or "Limited Use Recommend"). Each type shows its duration and a brief description.
A calendar appears showing available days highlighted. Click a highlighted date to load the available time slots for that day.
Click a time slot to select it.
Enter your name and email address, then click Book Appointment.
Check your email. You will receive a confirmation message containing a link you must click to finalize the booking. The appointment is not confirmed until you follow this link.
Days that appear greyed out on the calendar have no available slots — either because the interviewer has no availability configured for that day or all slots are already taken.
Rescheduling an Appointment
Rescheduling is done exclusively through the link in your confirmation email. The link contains a secure token that identifies your booking — the reschedule page cannot be used without it.
Open your confirmation email and click the Reschedule link.
The page verifies your token automatically and loads your booking details. If the link has already been used or is invalid, you will see a "Link not found" message — book a new appointment at /stake-info/temple-recommend in that case.
Select a new date and time slot following the same steps as a new booking.
Confirm the change. Both you and the interviewer will receive an updated notification email.
Appointments cannot be rescheduled within 24 hours of the scheduled time. If you are within the cutoff window, contact your stake clerk directly.
Cancelling an Appointment
Cancellation is handled through the link in your confirmation email. Clicking the cancellation link processes the cancellation immediately — no further confirmation step is required on your end.
Open your confirmation email and click the Cancel Appointment link.
The cancellation is processed automatically. You are redirected to a confirmation page at /appointments/cancelled that confirms your appointment has been removed.
A cancellation notification is sent to both you and the interviewer.
If you cancel an appointment, you can book a new one at any time by returning to /stake-info/temple-recommend.
Admin Guide
Admin features require the MANAGE_APPOINTMENTS permission and are accessible at /leader/admin?tab=temple-recommend in the Leader Portal.
Managing Appointment Types
Appointment types define the categories of interviews members can book (for example, "Temple Recommend" or "Limited Use Recommend").
| Field | Description |
|---|---|
| Name | Displayed to members on the booking page |
| Duration | Length of the appointment in minutes |
| Icon | Visual indicator shown alongside the type name |
| Description | Brief explanation shown to members before they select a slot |
To add a type, click New Appointment Type, fill in the fields, and save. To edit or remove an existing type, click the type name in the list.
Removing an appointment type does not cancel existing bookings for that type. Review and manually address any outstanding bookings before deleting a type.
Setting Availability Windows
Availability windows define when each interviewer is available to take appointments.
In the admin panel, open Availability Windows.
Select the interviewer you want to configure.
For each day of the week, specify the start and end times during which the interviewer can take appointments.
Optionally set a Valid From and Valid Until date range if the availability is temporary (for example, while a counselor is filling in).
Save the window. Days with no availability window configured will appear greyed out on the member booking calendar.
Managing Availability Exceptions
Exceptions block out specific dates for one interviewer or for all interviewers simultaneously — useful for stake conference, holidays, or personal conflicts.
In the admin panel, open Availability Exceptions.
Click Add Exception.
Choose whether the exception applies to a specific interviewer or all interviewers.
Select the date (or date range) to block out.
Optionally add a note describing the reason. Save the exception.
Any date covered by an exception will show as unavailable on the member booking calendar.
Reviewing Bookings
The Bookings view lists all appointment requests. Use the status filter to narrow the list:
| Status | Meaning |
|---|---|
| Pending Confirmation | Member has booked but has not yet clicked the confirmation link in their email |
| Confirmed | Member confirmed via email; appointment is scheduled |
| Cancelled | Member cancelled the appointment |
| Rescheduled | Appointment was moved to a new date/time |
Click any booking row to see full details, including the member's name, email, selected appointment type, and scheduled time.
Related pages
- Admin Hub — Appointment Manager tab overview
- Site Settings — controlling whether the Temple Recommends page is visible in navigation
- API: Appointments — appointment types, availability, and booking endpoints